Case Study: RugbyTots HK

Key Results

1250+

Sign ups in 6 months since launch

$30HKD

(£3) Average CPA per sign up

190k+

Reach on relevant, targeted accounts

Key Results

1250+

Sign ups in 6 months since launch

$30HKD

(£3) Average CPA per sign up

190k+

Reach on relevant, targeted accounts

CLIENT

Rugby Tots HK

SERVICE

Facebook Ads

INDUSTRY

Leisure / Education

CLIENT

Rugby Tots HK

SERVICE

Facebook Ads

INDUSTRY

Leisure / Education

The Brief

RugbyTots is Hong Kong’s premier choice for sports and activity classes and camps, targeting children aged 2-7, with over 10+ venues around the country. OCPR were contacted by RugbyTots to assist with creating and managing digital marketing campaigns, including via paid social PPC to boost bookings for camps and classes, with the aim of reducing cost per lead. With regular changes to seasonal camps and marketing campaigns targeting sign ups, campaign planning and execution, requires consistent high levels of communication and operational awareness.

KPIs

Classes and camp bookings

Cost per sign up

Sign up conversion rate

THE CHALLENGES

Campaign Targeting: Targeting relevant users in Hong Kong that were most likely to be parents, of the age required to work within the niche of RugbyTots HK’s parameters (children in Hong Kong aged 2-7)

Creative Input: Working with a limited set of marketing collateral, creating visually appealing creatives that would inspire action in terms of generating interest in signing up for the classes.

Dynamic Approach: Generating new campaigns regularly to align with the ever changing directions of each camp, and seasonal theme i.e. Christmas Camps, October Half Term, Try Time Free Classes.

THE WORK

Set-Up Phase: We conducted thorough research into Hong Kong’s audience targeting for parents of children aged 2-7 and then created Facebook Ads campaigns with various different styles of creatives to test performance. We connected the new micro-site we created to Meta pixel and GA4 for tangible tracking of results and reporting.

Periodic Updates: We maintained up-to-date copy and campaigns based on seasonality, seamlessly transitioning campaigns from Easter to Summer camps in terms of artwork, ad text, and landing pages once the Easter holiday events were booked to ensure minimal downtime on all ads.

Ongoing Optimisation: We regularly reviewed the performance of audiences and ad creatives on Facebook while also evaluating recommendations, keyword performance, and search terms on Google Ads. This continuous optimisation helped decrease CPA and increase conversion rates.

Reporting Feedback: Throughout every stage, we have kept crystal clear communication with the stakeholders at RugbyTots to make them aware of the ongoing results of the campaign with weekly reporting and regular feedback on live chat and email.

THE RESULTS

Bookings: Despite lower volumes of audience in Hong Kong vs the UK and other countries, we have found a niche and generated over 2500+ relevant class and camp bookings in 6 months.

Reducing Cost Per Lead: Previous cost per lead prior to use taking over the project were around $50-70HKD (£5-7), through optimisation of our approach, improved targeting and advanced creatives and application of new microsites, lead conversion rate has increased and the average CPA of each lead is now around $30HKD (£3)

Effective Communication: We have been praised for our clear communication throughout the project, along with our proactive response to changing campaigns and ad creatives as directed by results and timelines throughout the project.

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